Guarantee Page

 

Red7Tees stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Red7Tees products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Red7Tees takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
  • Spelling, punctuation or grammatical errors made or approved by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Red7Tees does not proof documents created by its customers prior to processing.

 

 

 


Liability Disclaimer

While we provide recommended care instructions to help preserve the quality and longevity of your garment, we are not liable for damage resulting from improper washing, drying, or handling. Variations in washing machines, detergents, and personal care practices may affect the print or embroidery over time.

By purchasing this product, you acknowledge and accept responsibility for following the care instructions provided. We are not responsible for any fading, cracking, shrinkage, or damage that results from failure to adhere to these guidelines.

If you have any concerns or questions about garment care, please contact us prior to washing.


DTG Garment Care Instructions:

To ensure the longevity and appearance of your DTG-printed garments, please follow these care guidelines:

Washing & Drying:

- Wash before wear to remove any residual pretreatment solution.

- Turn garment inside out to reduce wear on the print.

- Machine wash cold with like colors using mild detergent.

- Avoid bleach and fabric softeners.

- Tumble dry on low heat or hang dry to best preserve the print.

- Do not iron directly on the print.

Avoid dry cleaning to preserve the ink and fabric integrity.

 

BEFORE YOUR EVENT:

- Store shirts in a climate-controlled area. Avoid excess heat and humidity.

- Do not store in direct sunlight.

- Wash garments before the event. DTG pretreatment is UV-reactive, and sunlight exposure may cause yellowing around the printed area.


Direct to Film (DTF) Printing:

For best results and durability with DTF-printed garments:

- Turn garment inside out before washing.

- Wash in cold water on a gentle cycle.

- Do not use bleach or harsh chemicals.

- Tumble dry on low heat or hang dry.

- Avoid ironing directly on the design.

- Do not dry clean.


Embroidery

 

Embroidered garments are durable, but proper care will keep them looking sharp:

- Machine wash cold with like colors on a gentle cycle.

- Use mild detergent. Avoid bleach to prevent color fading.

- Tumble dry low or hang dry to maintain thread integrity.

- Iron on low heat, if needed, but avoid direct contact with embroidery (use a pressing cloth).

- Do not wring or twist the garment.

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